Discharge referrals, finally modern and secure
A HIPAA-conscious referral workspace built for discharge and case-management teams — send skilled-nursing referrals, see clinical responses in real time, and message facilities directly. Retire the fax, and skip the dated interface and access-provisioning headaches of legacy portals like EpicCare Link. Free for your team, with full onboarding, training, and compliance support included.
Everything the fax — and the old portals — can’t do
One secure workspace for the whole discharge — send, track, and message, without the paper trail or the permission tickets.
Retire the fax — for good
Send unlimited skilled-nursing referrals to any facility in the country in seconds. No fax machine, no phone tag, no callbacks — one send reaches as many facilities as you choose, with a documented, searchable trail.
Purpose-built, not a bolt-on
A workspace designed for the discharge itself — not a decades-old add-on portal. Where legacy tools like EpicCare Link feel bolted-on and dated, MedFlo is fast, clean, and built for the way case-management teams actually work today.
No more access headaches
Stop chasing logins, password resets, and over-broad permissions. Role-scoped access by unit or location means the right people see the right referrals — provisioned by your own admin in minutes, never an IT ticket queue.
Real-time clinical status
Accepted, declined with a reason, and bed availability come straight back to your team — not a fax tray nobody checks. Message the facility directly, one secure thread per patient, and always know your next move.
Reach every facility, securely
Facilities on the platform receive referrals in-app; every other facility gets a secure, encrypted delivery. A facility never has to be “on the platform” for you to reach it — you send once and delivery is handled.
Built for HIPAA from day one
Envelope-encrypted in transit and at rest, least-privilege access by design, an audit trail on every action, and a signed BAA. Security and compliance are reviewed with your team — never bolted on afterward.
How it works
Three steps, and your first referral is out the door.
We get your team set up
Full initialization, onboarding, and compliance are handled for you — no IT project. Your admin invites case managers, each scoped to their unit or location.
Send a referral
Choose the patient’s clinical needs and the facilities, and send. Delivered in-app to facilities on the platform and by secure, encrypted email to the rest.
Track and respond
Accepted, declined with a reason, or “bed available” lands back with your team in real time — and you can message the facility right there, on the same secure thread.
Retire the fax — and the access headaches
A modern, secure, HIPAA-conscious referral workspace — free for your team, with full onboarding, training, and compliance support. See it in action.